| 60 lessons from the 6 System Network |
See also... Change and climate Organizational resistors & conductors |
| In our research with many clients, we continually ask personnel to describe what they believe are the essential components of the 6 System Network . Their answers are also what's referred to as "engagement factors" -- those things that motivate and encourage people to want to be part of a relationship with the organization they work within. |
| Authority means -creating role clarity -sharing power with others -contributing to planning and goal-setting -power to make independent decisions -the right to be creative -power to muster resources as needed -creation of clear expectations -creation and preservation of trust -ability to offer both rewards and penalties -asking for help without feeling “weak” Accountability means -clear measurements of success -regular reporting back on progress -self-awareness of knowledge, skills, and abilities -clarity of roles -quick consequences for poor performance -realistic expectations -budgets that are efficient and effective -clear rationale for decision making -transparency and open scrutiny -wide-ranging input into decision-making Responsibility means -timely and accurate communications -knowing your gaps in knowledge and abilities -early identification and resolution of conflicts -knowing precisely what is expected of you -practicing fairness in all relationships -continually striving to be the best you can -ensuring others know what you expect of them -being both sympathetic and empathetic of others -knowing how your job fits into bigger goals -knowing when and who to ask for help |
| Communications means -ongoing, not ad hoc efforts -making sure messages are timely -ensuring content is helpful -encouraging shared goals and values -being respectful -being inclusive -avoiding “gate-keepers” -being relevant -being honest -asking for others' opinions Connectivity requires -mutual trust -sharing of power -educating others -collaboration -a respect for the values of others -networks, not silos of activity -ongoing communications -common goals and objectives -challenging of assumptions -honesty in relationships Cooperation means -others know what you are doing -knowing what others are doing -helping those most in need -respecting the feelings of others -trusting others -listening carefully to others -knowing the needs of others -sharing a vision -seeking consensus -treating others fairly |
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