The emotion and knowledge factors needed for people to protest,
boycott, demonstrate, and create meaningful change
Again drawing from my public opinion
survey of New York City residents
(2002), it is apparent that certain "hot
buttons" trigger people to protest
more than other factors.

(The results of my NYC study have
been replicated in other research I
have conducted and analyzed in both
Canada and the US).

The results at left show that a
perceived lack of fairness, followed
by an issue having a strong personal
impact, are powerful triggers to
getting people outraged enough to
protest an organizational action. The
results are the same regardless of
gender.

The question, of course, is what is
"fair"? One common construct is that
fairness means just that-treating
everyone equally without special
preference and without prejudice.
Copyright: Dr. Eli Sopow for more information please contact orgdoc@telus.net
From our Human Research & Development Laboratory