
| AUTHORITY: Means the power to make decisions, to take immediate action without fear of reprisal, and the power to “think on the spot” and adapt to changing conditions. Authority also involves communicating – both listening and sharing. It is about building cooperation with others and connectiing to those affected by your actions. Authority is found at all levels of an organization, not just “the top.” RESPONSIBILITY: Means accepting ownership for your actions and demonstrating commitment. It means living according to a set of values and showing that you can be trusted. It is more than what is written in an official “job description.” It is about placing a priority on communicating with others, working in a cooperative fashion, and using connectivity to build positive relationships with those affected by your actions. ACCOUNTABILITY: Means being able to demonstrate on an ongoing basis that you are matching performance to expectations – but if not, why not. It is not so much about micro- measurements of activity but of dedicating yourself to outcomes and ongoing communications (both sharing and listening), cooperation with others, and connectivity to those affected by your actions (building networks of relationships). |
